PALFINGER UK WARRANTY
At Palfinger UK, we stand behind the quality and reliability of our Products. That’s why we offer comprehensive warranty coverage to provide you with peace of mind and protect your investment. Our warranty cover ensures that in the unlikely event of a manufacturing defect or failure, you will receive prompt support and resolution.
Palfinger UK’s standard warranty terms are subject to all cranes being REGISTERED as per the standard process and are as follows:
- One year or 1000 hours (whichever comes first) full warranty (Parts and Labour) on all products, including electrical and RRC components.
- Two years or 2000 hours (whichever comes first) warranty on load bearing parts (Labour not included after first year) fitted to all PK range cranes on grab work.
- Three years or 3000 hours (whichever comes first) warranty on load bearing parts (Labour not included after first year) fitted to PK range cranes on hook work, Epsilon cranes and Palift hook-loader products.
REGISTERING YOUR PALFINGER CRANE
Registering your Palfinger equipment is quick and easy, complete the form below and our dedicated warranty team will do the rest.
EPSILON 5 YEAR WARRANTY
‘HIGH FIVE’ – Free Five Year Warranty for Epsilon Classic cranes
Palfinger UK are offering a 5 year extended warranty for all Epsilon Classic range cranes (M125LC68 and M125LC82) ordered into Palfinger UK.
The Warranty Package will be subject to all cranes being REGISTERED for warranty as per the standard process, and includes:
- All components – 24 months or 2000 hours, full parts and labour
- Structural/Load Bearing components – 60 months or 5000 hours, parts only
- Grab and Rotator – remains subject to standard Kinshofer warranty terms, not part of the 5 year extension
The 5 year warranty package is free of charge at point of sale and requires no additional purchase.
WARRANTY CLAIMS
In line with Palfinger Terms of Warranty, claims must be supported with evidence that the lorry crane has been maintained and thoroughly examined/tested as required:
- In accordance with the scheduling and requirements outlined by Palfinger Epsilon and/or Palfinger UK
- Including examination and testing in accordance with the regulatory and recommended requirements contained within LOLER 1998 and BS7121 Part 2-4:2013 etc
- Using Manufacturer OE parts and/or a specification at least equal to the same
- By a trained and competent engineer.
EXTENDED WARRANTY
Extend the coverage of your Palfinger equipment beyond the standard warranty period and enjoy added protection and support with Palfinger UK’s Extended Warranty Option.
Our extended warranty option offers you continued peace of mind, providing coverage for an extended duration. With this upgrade, you can further minimise risks and unexpected expenses, ensuring that your investment remains protected for an extended period.
Ask us about our extended warranty option and take advantage of this valuable opportunity.